Moving FAQ

Question 1

Why should I hire Best Moving & Storage?

Accepted Answer

Our 5-star relocation services are designed to make your move as smooth and stress-free as possible. We handle everything from large furniture to delicate belongings. No job is too big or too small. With extensive experience in packing and handling valuable items, we ensure your move is safe, efficient, and worry-free. Contact us for a personalized moving plan and a free quote.

Question 2

When and how do I pay for the move?

Accepted Answer

For local moves, payment is due after the service is completed unless there are exceptional circumstances. We accept cash, cashier’s checks, and credit cards. Please note that credit card payments incur a 3% processing fee.

Question 3

What happens if my belongings get damaged during the move?

Accepted Answer

Our team uses professional packing techniques to protect your belongings. In the rare event that an item is damaged, we will assess the situation and provide compensation based on your selected coverage, except in specific circumstances.

Question 4

How much will my move cost?

Accepted Answer

The cost of your move depends on several factors, including your current location, destination, volume of items, and required services. For a free estimate, please fill out our online form or call us at (331) 304-9190.

Question 5

Are there any bonuses or discounts?

Accepted Answer

There is a 3% processing fee for credit or debit card payments. If you pay in cash for a local move, you will receive a 3% discount.

Question 6

Is hiring professional movers worth it?

Accepted Answer

Hiring professional movers saves you time, stress, and physical effort. Our affordable services cover every aspect of relocation, from packing and loading to transportation and placement. Let us handle your move from start to finish.

Question 7

How long will my move take?

Accepted Answer

For 99% of local moves, delivery is completed the same day. Drivers will contact you 15–30 minutes before arrival. For long-distance moves, you will receive an estimated delivery date in advance, along with arrival notifications.

Question 8

What is included in your moving services?

Accepted Answer

All moves include loading and unloading, professional equipment, transportation, fuel, mileage, toll fees, and basic moving insurance.

Question 9

Can I temporarily store my items with you?

Accepted Answer

Yes. If you need temporary storage for your belongings, we offer secure storage solutions. Pricing depends on the amount of space and duration required.

Question 10

How much does it cost to move?

Accepted Answer

Moving costs depend on the size of your move, distance, number of movers, and total time required. Local moves are typically charged hourly, while long-distance moves are based on mileage and inventory size. Factors that may affect the price include stairs, elevators, packing services, and special items. For an accurate price, request a free personalized quote — every move is different.

Frequently Asked Questions