Best Moving & Storage Privacy Policy

1. INTRODUCTION

Best Moving & Storage is a United States-based moving and storage company. Our website is built using a modern, privacy-focused architecture based on Next.js and Cloudflare Workers, designed to minimize data collection and maximize security. Best Moving & Storage (referred to as “we,” “us,” or “our” in this policy) is committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and protect the personal information that we collect through our website, www.https://www.best-moving-chicago.com (referred to as “the website” or “our website”).

This Privacy Policy applies to all visitors, customers, and users of our website and services.

2. PERSONAL INFORMATION WE COLLECT

When you use our website, we may collect personal information from you. This information may include your name, email address, phone number, and zip code of your physical address. We collect this information through web forms on our website.

2.1 DATA STORAGE & PROCESSING

Our website operates on a serverless infrastructure using Cloudflare Workers and Cloudflare’s global edge network. Data submitted through the website may be temporarily processed or stored in data centers located in the United States and/or the European Union, depending on traffic routing.

Cloudflare complies with applicable data protection laws, including GDPR.
More information: Cloudflare Privacy Policy.

2.2 INFORMATION YOU PROVIDE TO US

Contact & Quote Forms

When you submit a form on our website, we may collect:

• Full name
• Email address
• Phone number
• Pickup and delivery details
• Any additional information you voluntarily provide

This information is used only to respond to your inquiry, provide estimates, and deliver our services.

Form submissions are securely transmitted and sent to our internal email or CRM systems. We do not sell or publicly share this information.

2.3 AUTOMATICALLY COLLECTED DATA

When you visit our website, limited technical information may be collected automatically:

• IP address (anonymized where possible)
• Browser type and version
• Device type
• Pages visited
• Date and time of access

This data is used strictly for:

• Website security
• Performance optimization
• Anonymous analytics

3. ANALYTICS & PERFORMANCE MONITORING

We may use privacy-friendly analytics tools (such as Google Analytics or Cloudflare Analytics) to understand general website usage trends.

• No personally identifiable information is used for analytics
• IP anonymization is enabled where applicable
• You may opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on

4. COOKIES

Our website uses minimal cookies necessary for functionality and security.

4.1 ESSENTIAL COOKIES

• Security & rate-limiting cookies provided by Cloudflare
• Session cookies required for form handling and abuse prevention

4.2 ANALYTICS COOKIES (OPTIONAL)

Used only to understand anonymous traffic patterns and improve the website experience.

You may disable cookies at any time via your browser settings.

5. EMBEDDED CONTENT & THIRD-PARTY SERVICES

Some pages may include embedded content (such as maps, social media previews, or videos). Embedded content from third-party websites behaves as if you visited those websites directly and may collect data according to their own privacy policies.

Best Moving & Storage does not control third-party privacy practices.

6. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide you with the best user experience possible on our website. This may include providing customer support, responding to your inquiries, and sending you quotes. We may also use your personal information to improve our website and to ensure that we are providing you with relevant information.

• Responding to inquiries and quote requests
• Providing moving and storage services
• Communicating with customers
• Preventing fraud and abuse
• Improving website performance and usability
• Ensuring legal and regulatory compliance

We do not use your data for automated decision-making or profiling.

7. HOW WE PROTECT YOUR PERSONAL INFORMATION

We take the security of your personal information seriously. We use reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. ACCESS AND CONTROL OF YOUR PERSONAL INFORMATION

You have the right to access and control your personal information that we collect through our website. If you wish to access, correct, update, or delete your personal information, please contact our customer support team at (331) 304-9190. We will respond to your request within a reasonable timeframe.

Who has access to your personal information:

• Authorized company staff
• Technical service providers strictly necessary for website operation

All access is governed by confidentiality and security obligations.

8. SHARING YOUR PERSONAL INFORMATION

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.​

We do not sell, rent, or share your personal information with third parties, except as described in this policy or as required by law. We may share your personal information with our affiliates, service providers, and business partners who provide services to us, such as website hosting, customer support, or analytics. These third parties are required to protect your personal information in accordance with this policy and applicable law. We may also share your personal information with third parties in the following circumstances:

• With infrastructure providers (e.g., Cloudflare, email services)
• To comply with legal obligations
• To protect our legal rights or prevent fraud

9. DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes described in this policy:

• Contact form data: retained for customer communication and record-keeping

You may request deletion of your data at any time, subject to legal requirements.

10. SECURITY MEASURES

• HTTPS / SSL encryption
• Cloudflare firewall and DDoS protection
• Restricted internal access
• Secure data transmission

In the event of a data breach, affected users will be notified in accordance with applicable laws.

11. YOUR DATA RIGHTS

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain data processing activities

Requests can be submitted via our contact page.

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify or update this privacy policy at any time without prior notice. We will post any changes to this policy on our website, and the changes will be effective immediately upon posting. Your continued use of our website after the posting of changes to this policy constitutes your acceptance of the updated policy.

13. CONTACT INFORMATION

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at (331) 304-9190 or using the information provided on our website’s main page.We will respond to your inquiry as soon as possible.

You can also review our Terms & Conditions for more information about our service policies and SMS communication terms.