Best Moving & Storage Privacy Policy

1. INTRODUCTION

Best Moving & Storage is a United States-based moving and storage company. Our website is built using a modern, privacy-focused architecture based on Next.js and Cloudflare Workers, designed to minimize data collection and maximize security.

This Privacy Policy applies to all visitors, customers, and users of our website and services.

2. DATA WE COLLECT

2.1 DATA STORAGE & PROCESSING

Our website operates on a serverless infrastructure using Cloudflare Workers and Cloudflare’s global edge network. Data submitted through the website may be temporarily processed or stored in data centers located in the United States and/or the European Union, depending on traffic routing.

Cloudflare complies with applicable data protection laws, including GDPR.
More information: Cloudflare Privacy Policy.

2.2 INFORMATION YOU PROVIDE TO US

Contact & Quote Forms

When you submit a form on our website, we may collect:

• Full name
• Email address
• Phone number
• Pickup and delivery details
• Any additional information you voluntarily provide

This information is used only to respond to your inquiry, provide estimates, and deliver our services.

Form submissions are securely transmitted and sent to our internal email or CRM systems. We do not sell or publicly share this information.

2.3 AUTOMATICALLY COLLECTED DATA

When you visit our website, limited technical information may be collected automatically:

• IP address (anonymized where possible)
• Browser type and version
• Device type
• Pages visited
• Date and time of access

This data is used strictly for:

• Website security
• Performance optimization
• Anonymous analytics

3. ANALYTICS & PERFORMANCE MONITORING

We may use privacy-friendly analytics tools (such as Google Analytics or Cloudflare Analytics) to understand general website usage trends.

• No personally identifiable information is used for analytics
• IP anonymization is enabled where applicable
• You may opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on

4. COOKIES

Our website uses minimal cookies necessary for functionality and security.

4.1 ESSENTIAL COOKIES

• Security & rate-limiting cookies provided by Cloudflare
• Session cookies required for form handling and abuse prevention

4.2 ANALYTICS COOKIES (OPTIONAL)

Used only to understand anonymous traffic patterns and improve the website experience.

You may disable cookies at any time via your browser settings.

5. EMBEDDED CONTENT & THIRD-PARTY SERVICES

Some pages may include embedded content (such as maps, social media previews, or videos). Embedded content from third-party websites behaves as if you visited those websites directly and may collect data according to their own privacy policies.

Best Moving & Storage does not control third-party privacy practices.

6. HOW WE USE YOUR DATA

• Responding to inquiries and quote requests
• Providing moving and storage services
• Communicating with customers
• Preventing fraud and abuse
• Improving website performance and usability
• Ensuring legal and regulatory compliance

We do not use your data for automated decision-making or profiling.

7. WHO HAS ACCESS TO YOUR DATA

• Authorized company staff
• Technical service providers strictly necessary for website operation

All access is governed by confidentiality and security obligations.

8. DATA SHARING

We do not sell, rent, or trade your personal information.

• With infrastructure providers (e.g., Cloudflare, email services)
• To comply with legal obligations
• To protect our legal rights or prevent fraud

9. DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes described in this policy:

• Contact form data: retained for customer communication and record-keeping

You may request deletion of your data at any time, subject to legal requirements.

10. SECURITY MEASURES

• HTTPS / SSL encryption
• Cloudflare firewall and DDoS protection
• Restricted internal access
• Secure data transmission

In the event of a data breach, affected users will be notified in accordance with applicable laws.

11. YOUR DATA RIGHTS

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain data processing activities

Requests can be submitted via our contact page.

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

13. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or your personal data, you may contact us using the information provided on our website’s main page.